Payment & Refund Policy

Last reviewed: 1 October 2026.

This development-page policy is intended to describe how paid event registrations may be handled. Event-specific conditions shown during registration should take priority where they differ.

Payments and confirmation

Fees, taxes, inclusions and payment methods should be displayed during checkout. A registration is confirmed only after successful payment and confirmation through the applicable registration platform.

Cancellations and refunds

Refund eligibility should follow the event-specific conditions shown at registration. Where no separate cancellation window is stated, paid registrations may be treated as non-refundable except where required by law or where the organiser cancels the event.

Transfers

Delegate substitutions may be considered before the event subject to verification, deadlines and written approval. Registrations should not be commercially resold.

Event changes

Programme, speaker, venue, format or schedule changes may occur. Where an event is postponed or cancelled, available transfer, credit or refund options should be communicated to registered delegates.

Support

Payment, cancellation or refund queries can be submitted through the Contact page with the registration name and confirmation reference.